Air Ambulance for Oil, Gas and Energy Operations

Medical evacuation from offshore platforms, remote fields, refineries and construction sites across Mexico, the Gulf, Central and South America and the Caribbean.

The problem with remote-site medical emergencies

Energy operations put skilled people in places with no trauma centre within reach. An offshore platform in the Bay of Campeche, a field camp in Tabasco, a refinery turnaround with two thousand contractors on site, a wind farm in Oaxaca, a mine in Zacatecas, a seismic crew in the Peruvian jungle. The medical risk profile is the same everywhere: low frequency, high severity, and a long way from definitive care.

When it happens, the clock that matters is not the flight time. It is the time from the incident to the decision, and that is the part companies can actually control in advance.

What we do for operators

Planned medevac capability

A standing arrangement: we hold your site details, your authorisation chain and your preferred receiving hospitals on file before anything happens. When the call comes, the mission coordinator is not starting from a blank page asking who signs. For operations with continuous exposure we hold aircraft availability on a retainer basis.

Offshore and remote extraction

We work with the helicopter operator that brings the patient to the beach, and fly the fixed-wing leg from there. Ciudad del Carmen, Villahermosa, Veracruz, Poza Rica, Tampico and Dos Bocas for the Mexican Gulf. For a platform casualty the handover point and the receiving hospital are decided before the aircraft launches, not during.

Crew-change and rotation illness

Not every case is trauma. A rotation worker with a cardiac event, a stroke, or a serious infection in a camp clinic needs the same decision made: stabilise locally or move. Our medical director will talk directly to your site physician and give you a straight answer, including when the answer is that moving the patient today is the wrong call.

Repatriation of foreign national workers

Expatriate and third-country-national staff usually carry corporate or expatriate medical cover that includes repatriation. We deal with those insurers routinely and bill them directly. Where the worker is a local national being moved to a better facility in-country, that is a simpler mission and we price it accordingly.

Where we operate

Mexico — Bay of Campeche, Tabasco, Veracruz, Tamaulipas, the Burgos basin, and the renewables corridor in Oaxaca and the Isthmus.
Gulf and Caribbean — Trinidad and Tobago, Guyana, Suriname, the Bahamas.
South America — Colombia, Ecuador, Peru, Bolivia, Brazil, Argentina.
Central America — Guatemala, Honduras, Costa Rica, Panama.

Receiving centres are usually Houston, Miami or Mexico City depending on the injury and the patient’s coverage. For burns, crush injuries and head trauma we route to the centre with the right capability rather than the nearest airport.

Why the aircraft matters on these missions

Industrial casualties are often the hardest patients to move: burns, crush injuries, blast trauma, chemical exposure, spinal injury. These need a transport-configured aircraft, a crew current in critical care, and in some cases ECMO capability. A charter jet with a doctor on board is not the same thing and operators who have used one usually only do it once.

We operate our own aircraft and our own medical crews rather than brokering the mission, which matters when the aircraft has to be configured to the patient rather than to whatever happens to be available.

What to put in place before you need it

Four things, and they take one meeting. Who in your organisation can authorise a transport at three in the morning, and their mobile number. Which hospitals your insurer will accept for each site. What your medical cover actually includes for evacuation, which is often different from what people assume. And a single number your site supervisors call, printed on the wall.

We will build that document with your HSE team at no cost, whether or not you ever use us.

Billing and insurance

Corporate policies and expatriate medical plans generally cover medically necessary evacuation, and we bill them directly under a signed assignment of benefits. Where the operator is self-insuring the transport, we quote a fixed all-inclusive price per mission, or a retainer plus mission rate for continuous coverage. Either way the figure is agreed in writing in advance.

Licensing and authority

Jet Rescue Air Ambulance operates as Med Jets USA, Inc. under Florida Department of Health EMS Service Provider licence AIR9505, status clear, verifiable on the State of Florida public licence register. In Mexico we operate as Med Jets S.A. de C.V. under AOC MTS/2015. Jet Rescue Air Ambulance is an indirect air carrier; all flights are operated by FAA Part 135 certificated direct air carriers or their foreign equivalents. Flying patients since 1994.

If it has already happened

Call us anyway. Send a photo of the insurance card front and back, the patient name and date of birth, the hospital they are in, and a short description of the medical situation. If there is no passport, say so — it is a smaller obstacle than most people think. You will reach a mission coordinator, not a call centre, and the benefits review costs nothing.